State Farm® Insurance Agent Donna Payne
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ellen Clem
November 7, 2024
"Very friendly and helpful with getting me a better deal on my car insurance. Thank you Tobias for all your help."
"Thank you, Ellen! I'm glad Tobias could assist you in finding a better deal on your auto insurance. We appreciate your kind words and are always here to help with any future needs. - Donna Payne - State Farm Insurance Agent, Mount Sterling, KY"
Michael Lowe
February 29, 2024
"Totally hassle free with the friendliest of service"
"Thank you, Donna! We appreciate the kind review. We're so glad to be your good neighbor!"
Kenny Penrod
February 14, 2022
"Always ready to help. Thanks"
"Thanks so much Kenny! We ARE!! :)"
Quentin Gampfer
September 13, 2021
"Good service and decent insurance quotes"
Stephen Martin
August 3, 2021
"Bess Fuller and Michelle are AWESOME!! Thank you so much for helping take care of everything for our move and our claim. Thank you❤❤❤"
"Thank you Stephen! They ARE awesome!!!"
Greg Webb
March 9, 2021
"Amy that works there is a wonderful person my mom loves her all to pieces"
Emily Ross
March 5, 2021
"Bess is great! Really appreciate the customer service here."
Bob Williams
January 1, 2021
"Absolutely love State Farm Insurance with Donna Payne they will most definitely give you the best price of anyone else!!! Oh I'm sure you can find cheaper insurance rates out there somewhere, but will it come with the service to back it up with??? I doubt it!!! I just recently went back to state farm I left them for about four to five years and that was the worst mistake I've ever made... I had been with them since I was 16 years old!!! And I had an amazing policy!!! One that I could never get cancelled for any reason!!! I was paying less than $50.00 for liability and less than a $100 for full coverage!!! But let me be the first to tell you that the grass isn't always greener on the other side!!! I got screwed and now I have to start at the bottom!!! And work my way up to those great rates once again!!! It's a long road but it's well worth being with someone you can trust!!!"
Susan Erskine
July 15, 2020
"They are nice to work with and they do everything they can to get the right policy for your family. They even answer their phone so you can get your business taken care of faster."
Amanda Spencer
January 7, 2020
"I would choose and also recommend Donna Payne @ State Farm in Mt. Sterling, KY. AGAIN!!"
allen mullin
December 21, 2019
"Very helpful with setting up my car and renter's insurance"
Janet Noe
December 8, 2019
"Always professional. I've always been able to call and make any needed changes easily. When I was in an accident, they were so easy to work with. Nothing like my previous insurance."
Crystal Hatton
September 8, 2019
"Good place"
Mike McCoy
May 24, 2019
"Beth does a great job"
John Deim
January 16, 2019
"Always very helpful !!!"